On September 22, 2019, there were reports, from outlets such as The Wall Street Journal, that various WeWork directors were planning on asking Neumann to step down as CEO, after "a tumultuous week in which his eccentric behavior and drug use came to light" prior to a planned IPO. The Wall Street Journal had reported that he had taken $700 million out of WeWork before the IPO, among other details, and "undermined his position" at the company. On September 24, 2019, he resigned and Artie Minson and Sebastian Gunningham were instated as co-successors.
In October 2019, The Wall Street Journal reported that Neumann would receive close to $1.7 billion from stakeholder SoftBank for stepping down from WeWork's board and severing most of his ties to the company. Weeks later, minority shareholders filed a lawsuit against Neumann and other WeWork officials for breach of its fiduciary duties.