Martin announced his new album would be released on 2020 and he started his world tour, Movimiento Tour on February 7, 2020. Because of the COVID-19 pandemic and subsequent personal experiences, Martin decided to split the tour's associated album in two extended plays, Pausa and Play; the former was released on May 2020.
Later that year, he starred as the voice of Don Juan Diego in Netflix's Christmas musical fantasy film, Jingle Jangle: A Christmas Journey, written and directed by David E. Talbert. The film was released on Netflix on November 13, 2020. On Metacritic, it received "generally favorable reviews".
In 2020, SPIN named Ricky Martin as the 27th Most Influential Artist of the past 35 Years, mentioned that he led the way for other Latin music superstars to make their marks beyond the Spanish-speaking markets.
Subete a Mi Moto, a biographical web television series about Menudo premiered on Amazon Prime Video on October 9, 2020. Martin was portrayed by Felipe Albors and Ethan Schwartz.
On October 8, 2020, Ricky Martin announced that he is launching his company, Martin Music Lab in partnership with music engineers, Jaycen Joshua and Michael Seaberg. The company will expand the Orbital Audio technology for mental wellness and any type of audio entertainment, including music, movies, gaming and sports.
Martin recalled being on his Livin' la Vida Loca Tour during an appearance on Proud Radio on Apple Music in July 2020, stating: "My music was being heard all over the world, regardless of the language, I could high five God, but I wasn't living to the fullest. I was sad. I was depressed... I said, 'We need to stop. We need to stop the tour... I can't do this. I need to go home. I need silence. I need to cry. I need to be angry. I need to forgive myself for allowing myself to reach this level, to get to where I'm at.' And I took some time and I took a sabbatical." After taking time off to learn about himself and his sexuality, Martin still was not ready to publicly come out — his friends and family knew, but other people still did not. Only until he began working on his memoir, Me, did he finally summon the courage to publicly come out to his fans.
During Black Lives Matter protests in 2020, after the Killing of George Floyd, Martin and stars such as Rihanna and Katy Perry honored an effort called "Black Out Tuesday". He also created a hashtag #knowthestruggle, giving his social media to voices of the community that are looking for justice, to learn more about what's happening.
On September 15, 2020 Ricky Martin, Eva Longoria and Luis Fonsi attended a campaign event in Kissimmee, Florida to support Joe Biden, the Democratic presidential nominee for the 2020 election. "I’ve been supporting Biden forever, I think he is the only option we have and he is great and he has been in politics all his life. This is the moment. We all need to get together and be loud about the course of this nation." Martin stated in an interview with Variety.
On June 25, 2020, Ricky Martin joined artists such as Katy Perry and Adam Lambert in Can't Cancel Pride: Helping LGBTQ+ People in Need, a virtual event to raise visibility and funds for LGBTQ+ communities, held by P&G and iHeartMedia.